The collaboration between NEOPAY and CBD will help small and medium-sized enterprises access financing and banking services across the United Arab Emirates. Through this initiative, eligible merchants can explore credit facilities by utilizing their regular payment transaction data.

Working capital remains essential for small businesses managing recurring expenses, inventory needs, and daily operations. However, smaller commercial entities often encounter procedural hurdles when seeking credit through traditional channels. The joint project aims to lower these barriers by linking transaction records directly to credit evaluations in the economy sector.

Integration of NEOPAY and CBD Capabilities

The agreement between NEOPAY and CBD connects payment acceptance infrastructure directly with commercial banking operations. Vibhor Mundhada, Chief Executive Officer of NEOPAY, signed the agreement alongside Dhiraj Kunwar, General Manager of Retail and Business Banking at Commercial Bank of Dubai.

“SMEs want banking and payment solutions that work seamlessly together. By bringing these capabilities together, we are making it easier for merchants to access financing and support their growth ambitions. Every day, businesses generate valuable transaction data that reflects the rhythm and scale of their operations. When used correctly, these insights can help create a more informed approach to financing.”

Vibhor Mundhada, CEO of NEOPAY

Transaction Data and Underwriting Visibility

The initiative relies on merchant sales activity to give lenders a clear record of operational cash flow. In addition, assessing real-time payment volumes allows financial institutions to evaluate creditworthiness accurately without requiring extensive manual paperwork. Merchants can deploy the resulting capital to finance expansion plans or purchase necessary business supplies.

Furthermore, the system operates across various business sectors including retail, hospitality, and e-commerce platforms. Businesses that run digital sales channels can also integrate these financial tools through modern apps and payment portals.

Corporate Background and Institutional Support

NEOPAY delivers digital payment infrastructure to private businesses, financial institutions, and government entities across the Middle East. Its operational scope includes merchant acquiring, payment processing, and embedded finance systems. The company operates under the ownership of a strategic consortium led by Arcapita and Dgpays, with continuing backing from Mashreq Bank.

Meanwhile, Commercial Bank of Dubai provides retail and corporate banking services across the UAE. The institution continues to expand its digital services for commercial clients, integrating payment channels into broader enterprise credit workflows.

Outlook for Commercial Lending

As digital payment adoption increases, alternative data sources are playing a greater role in regional credit underwriting. The cooperation between NEOPAY and CBD establishes a structured framework for data-driven small business loans, offering commercial merchants dependable paths to secure working capital.