{"id":17441,"date":"2020-12-09T15:37:22","date_gmt":"2020-12-09T12:37:22","guid":{"rendered":"https:\/\/saudishopper.com.sa\/en\/?p=17441"},"modified":"2026-03-27T19:56:12","modified_gmt":"2026-03-27T16:56:12","slug":"cisco-announces-wave-of-webex-innovation-to-drive-10x-better-experiences-and-much-more","status":"publish","type":"post","link":"https:\/\/saudishopper.com.sa\/en\/cisco-announces-wave-of-webex-innovation-to-drive-10x-better-experiences-and-much-more\/","title":{"rendered":"Cisco Announces Wave of Webex Innovation to Drive 10x Better Experiences and Much More"},"content":{"rendered":"\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link\" href=\"https:\/\/saudishopper.com.sa\/ar\/?p=33565\" target=\"_blank\" rel=\"noreferrer noopener\">\u0639\u0631\u0628\u064a<\/a><\/div>\n<\/div>\n\n\n\n<ul class=\"wp-block-list\"><li>&nbsp;with new features that deliver highly personalized insights and actionable recommendations to individuals and teams.<\/li><li><\/li><li><a href=\"https:\/\/newsroom.cisco.com\/press-release-content?type=webcontent&amp;articleId=2103998\" target=\"_blank\" rel=\"noreferrer noopener\">new devices<\/a>&nbsp;for workers and the&nbsp;<a href=\"https:\/\/newsroom.cisco.com\/press-release-content?type=webcontent&amp;articleId=2131930\" target=\"_blank\" rel=\"noreferrer noopener\">new Webex App Hub<\/a>&nbsp;with integrations to simplify workflows.&nbsp;<\/li><li><a href=\"https:\/\/investor.cisco.com\/news\/news-details\/2020\/Cisco-To-Acquire-IMImobile-To-Embed-Omnichannel-Engagement-Into-Customer-Experience-As-A-Service\/default.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">IMImobile<\/a>&nbsp;and intent to acquire&nbsp;<a href=\"https:\/\/blogs.cisco.com\/news\/346777\" target=\"_blank\" rel=\"noreferrer noopener\">Slido<\/a>.<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>KSA, Riyadh, December 9,&nbsp;2020<\/strong>&nbsp;&nbsp;&nbsp;<strong>\u2014&nbsp;<\/strong>Today,<strong>&nbsp;at<\/strong>&nbsp;WebexOne, Cisco announced a wave of Webex innovation to help organizations&nbsp;collaborate seamlessly and transform their employee and customer experiences. Taking place today and tomorrow, WebexOne is Cisco\u2019s premier digital workplace and collaboration conference that brings together thought leaders, customers, and partners to discuss the future of digital transformation in the workplace.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Webex has a rich history&nbsp;of helping employees innovate and remain productive wherever they are. Since the pandemic, Webex has not only continued to help businesses thrive,&nbsp;it has&nbsp;also been an integral collaboration platform for governments to continue to lead remotely, doctors to meet with patients safely, and educators to teach students at a distance. The future of work and smart workplaces will involve a combination of remote and on-site interactions, known as hybrid-work. Cisco has a clear vision of how technology can help customers realize the future today and create a more inclusive world for all.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cCisco\u2019s purpose is to&nbsp;<a href=\"https:\/\/www.cisco.com\/c\/dam\/m\/en_us\/about\/cxo-agenda\/inclusive-future\/the-role-of-technology-in-powering-an-inclusive-future.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">power an Inclusive Future<\/a>, and collaboration technology plays a critical role in leveling the playing field, so everyone can participate in the global economy regardless of geography, language, and personality type. This is why we are driven to deliver a Webex experience that is 10x better,\u201d said&nbsp;Reem Asaad, Vice President, Cisco Middle East &amp; Africa. \u201cWebex enables a shift towards hybrid working and less reliance on geography-based hiring, opening the global economy, and giving everyone a seat at the table\u2014no matter where the table is. Our team is passionate about delivering this vision which fuels every device we build, every line of code we write, and every feature we create.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br><em>More than 50 innovations<\/em>&nbsp;announced today fall into three areas:&nbsp;<strong>seamless collaboration, smart hybrid work experiences, and intelligent customer experiences,&nbsp;<\/strong>all built on&nbsp;the rock-solid security and data protection synonymous with Cisco.<br><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"579\" src=\"https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2020\/12\/All-New-Webex-Immersive-Sharing-1024x579.png\" alt=\"\" class=\"wp-image-17443\" srcset=\"https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2020\/12\/All-New-Webex-Immersive-Sharing-1024x579.png 1024w, https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2020\/12\/All-New-Webex-Immersive-Sharing-300x170.png 300w, https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2020\/12\/All-New-Webex-Immersive-Sharing-768x434.png 768w, https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2020\/12\/All-New-Webex-Immersive-Sharing-1080x610.png 1080w, https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2020\/12\/All-New-Webex-Immersive-Sharing.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><u>The All New Webex&nbsp;<\/u><\/strong><br>The Webex team is laser focused on making sure users have what they need to do exceptional work. The&nbsp;<em>all new Webex available today,&nbsp;<\/em>provides<em>&nbsp;<\/em>a single secure place for connecting and getting things done: call, meet and message in&nbsp;<strong>one app<\/strong>. New features are being added across all modes, and the app includes our unique, real-time presence capability, so you always know who is available.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>New in meetings.<br><\/strong>Among the many features being added to Webex, here are some of our favorites:<br><br><em>In the app today<\/em><br><strong>&#8211; Noise cancellation and speech enhancement:<\/strong>&nbsp;No more loud typing or rustling papers interrupting your train of thought. Webex automatically detects and suppresses common noises, so you can concentrate.&nbsp;&nbsp;<br><strong>&#8211; Transcriptions and closed captioning:&nbsp;<\/strong>Remove the need for extensive note-taking. Transcripts are searchable, so team members who miss a meeting can quickly catch up.<strong>&nbsp;<br>&#8211; Highlights and action items:&nbsp;<\/strong>Webex Assistant<strong>&nbsp;<\/strong>will create these on your verbal command.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>&#8211; Enhanced video layouts<\/strong>: Who do you want to see? You can change your video layout with a simple slider control.<br><strong>&#8211; Webex Huddle:&nbsp;&nbsp;<\/strong>Quickly call specific team members into a spontaneous meeting with a single click. No scheduling required\u2014a single click and you\u2019re in a quick team huddle to get stuff done.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2020\/12\/All-New-Webex-Translations-1024x576.jpg\" alt=\"\" class=\"wp-image-17444\" srcset=\"https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2020\/12\/All-New-Webex-Translations-1024x576.jpg 1024w, https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2020\/12\/All-New-Webex-Translations-300x169.jpg 300w, https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2020\/12\/All-New-Webex-Translations-768x432.jpg 768w, https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2020\/12\/All-New-Webex-Translations-1080x608.jpg 1080w, https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2020\/12\/All-New-Webex-Translations.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><br><em>Coming soon<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>&#8211; In-meeting gestures:<\/strong>&nbsp;&nbsp;Like the presentation? Simply give a \u201cthumbs up\u201d with your hand and our AI translates your motion into a thumbs up on the screen for all to see. This is an industry first, coming in CY 2021.&nbsp;<br><strong>&#8211; Immersive sharing:&nbsp;<\/strong>&nbsp;Share your presentation, video or application as a dynamic background with your video overlayed, for a more immersive experience.&nbsp;Coming in CY 2021.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>&#8211; Real-time translation<\/strong>: As of February, you will be able to participate in your native language and get localized, real-time transcription of the active speaker, available in 10+ languages. Each meeting attendee can choose the language they want without impacting other users. Languages include: English,&nbsp;Spanish, French, German, Mandarin, Portuguese, Arabic, Russian, Dutch, and Japanese.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>&#8211; Save and share meeting artifacts<\/strong>: Meeting artifacts and recordings are instantly saved within your Webex app. View recordings in your Webex task bar or within the content section of 1:1 and group spaces.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8211;&nbsp;<strong>Really big meetings:<\/strong>&nbsp;Need to host a Webex Events session with&nbsp;up to 25,000 fully participating attendees? You\u2019ll soon be able to do that.&nbsp;&nbsp;You\u2019ll be able to host even more\u2014up to 100,000\u2014using the new Webex Events native live streaming coming later this month.<br><strong>&#8211; Meeting templates:&nbsp;<\/strong>Give everyone a chance to speak with roundtable templates and more. Put time limits on your meetings with quick syncs.<strong>&nbsp;&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>New<\/strong><strong>&nbsp;in messaging.&nbsp;<\/strong><br>We\u2019ve added some great new features to&nbsp;help you focus on&nbsp;what matters most.<br><strong>&#8211; No more looking for key projects and people:<em>&nbsp;<\/em><\/strong>With our industry leading AI, Webex is the only messaging app that learns which projects, spaces and people are most important to you and elevates them to the top of your list. Available Q1 CY 2021.<br><strong>&#8211; No more missed messages:<\/strong>&nbsp;You can manually highlight important messages and&nbsp;tasks with new Webex message pinning and mark as \u201cunread\u201d. Available Q1 CY 2021.<br><strong>&#8211;<\/strong><strong>&nbsp;No more missed meetings:&nbsp;<\/strong>In February, Webex will automatically share recordings to 1:1 and group spaces specified by you.<strong><br><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>New in calling.&nbsp;<\/strong><br><strong>&#8211; Webex calling interactive voice response and video on hold:&nbsp;&nbsp;<\/strong>Video menus simplify call routing while video on hold engages users in new ways.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>&#8211; Easily escalate a phone call to a Webex meeting:&nbsp;&nbsp;<\/strong>Escalate a 1:1 telephone call into a Webex video meeting and get the full Webex experience with AI features, transcriptions, notes and action items, and recordings.<br><strong>&#8211; New ways to buy:&nbsp;<\/strong>Customers can now take advantage of new calling plans with PSTN delivered directly from Cisco. This will be available in the US in mid-December, Canada in the first quarter of 2021 and many more countries globally throughout the year.<br><strong><br><\/strong><strong>New in analytics:<\/strong><br>Daily interactions are the fabric of effective collaboration. Last year, we introduced People Insights profiles. Now, we\u2019re&nbsp;<strong>expanding People Insights with a new suite of features.<\/strong>&nbsp;Powered by the Webex Graph, these new features deliver highly personalized insights and actionable recommendations to individuals and teams.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br><strong><u>The All New Webex Contact Center<\/u><\/strong><br>The new Webex Contact Center delivers powerful new benefits for businesses, customers, and agents to drive intelligent customer experiences:&nbsp;<br><br>&#8211; Now&nbsp;<strong>businesses of all sizes<\/strong>&nbsp;(even with the smallest of contact centers) can have the robustness of a cloud contact center with thousands of agents on day one.&nbsp;<br>&#8211; A&nbsp;<strong>next-generation microservices architecture<\/strong>&nbsp;enables rapid feature innovation while open APIs allow for easy customization.&nbsp;<br>&#8211; Customers benefit from a&nbsp;<strong>digital-first experience<\/strong>&nbsp;and can now connect their way \u2013 whether chat, email, voice and now text and social.&nbsp;<br>&#8211;&nbsp;<strong>New AI-powered voice and chat bots<\/strong>&nbsp;can answer the easy questions and route the tricky ones to contact center agents, with all the related background served up so customers won\u2019t have to repeat themselves.&nbsp;&#8211; Agents will no longer be blindsided by customer sentiment now that&nbsp;<strong>Webex Experience Management is integrated with Webex Contact Center.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp;with new features that deliver highly personalized insights and actionable recommendations to individuals and teams. new devices&nbsp;for workers and the&nbsp;new Webex App Hub&nbsp;with integrations to simplify workflows.&nbsp; IMImobile&nbsp;and intent to acquire&nbsp;Slido. KSA, Riyadh, December 9,&nbsp;2020&nbsp;&nbsp;&nbsp;\u2014&nbsp;Today,&nbsp;at&nbsp;WebexOne, Cisco announced a wave of Webex innovation to help organizations&nbsp;collaborate seamlessly and transform their employee and customer experiences. Taking place [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":17442,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_meta-robots-noindex":"1","_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","_pr_autopilot_social_copy":"","_yoast_wpseo_opengraph_title":"","_yoast_wpseo_opengraph_description":"","_yoast_wpseo_opengraph_image":"","_yoast_wpseo_opengraph_image_id":0,"_yoast_wpseo_twitter_title":"","_yoast_wpseo_twitter_description":"","_yoast_wpseo_twitter_image":"","_yoast_wpseo_twitter_image_id":0,"_yoast_wpseo_primary_category":396,"_extra_hide_author_box":"1","_extra_featured_post":"0","_partner_post_id":0,"footnotes":""},"categories":[396,22],"tags":[],"class_list":["post-17441","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-social-media","category-telecom","et-has-post-format-content","et_post_format-et-post-format-standard"],"yoast_head":"<!-- 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