{"id":18954,"date":"2021-01-19T21:00:00","date_gmt":"2021-01-19T18:00:00","guid":{"rendered":"https:\/\/saudishopper.com.sa\/en\/?p=18954"},"modified":"2026-03-27T20:14:45","modified_gmt":"2026-03-27T17:14:45","slug":"staff-in-small-companies-need-employer-support-less-than-those-in-larger-firms","status":"publish","type":"post","link":"https:\/\/saudishopper.com.sa\/en\/staff-in-small-companies-need-employer-support-less-than-those-in-larger-firms\/","title":{"rendered":"Staff in small companies need employer support less than those in larger firms"},"content":{"rendered":"\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link\" href=\"https:\/\/saudishopper.com.sa\/ar\/?p=35488\" target=\"_blank\" rel=\"noreferrer noopener\">\u0639\u0631\u0628\u064a<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">The COVID-19\u00a0pandemic\u00a0has affected many companies, but small businesses have suffered more than others.\u00a0According to numerous\u00a0<a href=\"https:\/\/www.oecd.org\/coronavirus\/policy-responses\/coronavirus-covid-19-sme-policy-responses-04440101\/#tablegrp-d1e380\" target=\"_blank\" rel=\"noreferrer noopener\">research<\/a>\u00a0findings, in some countries, up to 90% of small companies have experienced a negative impact from the pandemic, such as drops in production, sales and revenues, and even complete closures. In companies with a dozen or fewer people, the way employees get through these challenges can very much impact the state of the entire business. Therefore, it is important for leaders to monitor how employees feel and supervise the consequences that this can have on their business.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kaspersky\u2019s latest survey<a href=\"applewebdata:\/\/34989B06-E9EF-4834-8E1D-32DEC819907C#_ftn1\"><sup>[1]<\/sup><\/a>&nbsp;revealed that there is a gap in support expectations is seen in social aid and additional benefits, such as covering internet or phone bills. 49% of small company employees in the META region would like more support with this, in comparison to 52% among those working in medium-sized businesses<a href=\"applewebdata:\/\/34989B06-E9EF-4834-8E1D-32DEC819907C#_ftn2\"><sup>[2]<\/sup><\/a>. As we can see from the research, people are missing personal communications a lot: thus, 24% of employees from smaller businesses and 28% of those working in mid-sized companies wish they had more personal touch points with colleagues when working remotely. Technical support, like helping to provide the right equipment and IT tools, is another important issue which is in demand for employees both \u2013 working in small and medium-sized companies (44% and 45% respectively).&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Emotional or psychological support is needed to almost the same extent for all businesses: 31% across small organizations and 31% across bigger ones. The impact of COVID-19 has not only affected people\u2019s work and daily lives but has also caused anxiety for their own health and that of their loved ones, as well as overall optimism for the future. So, mental health support may be significant for any employee.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201c<em>People who have experience working in small businesses may feel more self-sufficient in the new working reality and this has helped their organization to concentrate all of their resources on survival. However, to maintain employee productivity and moral, it is still important to make sure that staff have all that they need for work. When it comes to their technology set up, employees need help to use IT securely even if working on personal laptops and managing access to all web services alone,\u201d comments Ivan Salikhov, Product Manager, SMB Products at Kaspersky.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>To facilitate remote working conditions for employees, Kaspersky recommends the following actions:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Open and honest communication is crucial for employees, as they seek cues from their managers on how to react to crisis situations. Organize \u2018Ask Me Anything\u2019 sessions with the company\u2019s top management so that they can talk to employees about how your business will continue working in the new circumstances.<\/li><li>Run surveys to understand the emotional state of your employees, their workload, if they have everything they need for remote working, and if they have clarity on the business processes. This gives a better understanding about specific circumstances people are in today and helps to make more balanced decisions.<\/li><li>Help your employees manage information overload and the feeling of being overwhelmed at this uncertain time. Keep your teams informed of the facts and current situation, as well as on how to stay safe and healthy.<\/li><li>Create HR and IT online communication channels so that everyone can easily solve their issues. Provide guidance for all employees on how to enable remote working and use certain software. It can be done through webinars or group calls.&nbsp;<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li>Educate employees to use basic security practices when working remotely, such as how to avoid becoming a victim of email or web phishing, or how to manage accounts and passwords. Kaspersky and Area9 Lyceum have created a\u00a0<a href=\"https:\/\/go.kaspersky.com\/stay_secure_course.html\" target=\"_blank\" rel=\"noreferrer noopener\">free course<\/a>\u00a0to help staff work safely from home.<\/li><li>Adopt a cloud-based security solution. Even small companies should protect themselves from cyber threats, regardless of whether employees work on corporate or personal devices.\u00a0<a href=\"https:\/\/www.kaspersky.com\/small-business-security\/small-office-security\" target=\"_blank\" rel=\"noreferrer noopener\">Kaspersky Small Office Security<\/a>\u00a0can be installed remotely and managed from the cloud; it doesn\u2019t require much time, resources or specific knowledge for deployment and management.<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The full report, \u2018Securing the Future of Work\u2019, can be found\u00a0<a href=\"https:\/\/www.kaspersky.com\/blog\/own-your-future\/37609\/\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.\u00a0<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"applewebdata:\/\/34989B06-E9EF-4834-8E1D-32DEC819907C#_ftnref1\"><sup>[1]<\/sup><\/a>\u00a0Kaspersky commissioned independent research firm\u00a0<a href=\"\/Users\/cameroncl\/Desktop\/Misc\/Kaspersky\/AxiCom%20-%20Kaspersky%20-%20Own%20Your%20Future%20Animation%20Concept%20-%20October%202020.docx\" target=\"_blank\" rel=\"noreferrer noopener\">Censuswide<\/a>\u00a0to conduct a survey of 8,076 employees of small-to-medium businesses (10 \u2013 250 employees) in Brazil, Belgium, China, France, Germany, Italy, Japan, Luxembourg, Malaysia, Mexico, Netherlands, Russia, Spain, South Africa, Turkey, UAE, the UK, and the USA in October 2020.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"applewebdata:\/\/34989B06-E9EF-4834-8E1D-32DEC819907C#_ftnref2\"><sup>[2]<\/sup><\/a>\u00a0This small and medium-sized business (SMB) segment includes companies with 50 \u2013 100 and 101 \u2013 250 employees<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The COVID-19\u00a0pandemic\u00a0has affected many companies, but small businesses have suffered more than others.\u00a0According to numerous\u00a0research\u00a0findings, in some countries, up to 90% of small companies have experienced a negative impact from the pandemic, such as drops in production, sales and revenues, and even complete closures. In companies with a dozen or fewer people, the way employees [&hellip;]<\/p>\n","protected":false},"author":17,"featured_media":11122,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_meta-robots-noindex":"","_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","_pr_autopilot_social_copy":"","_yoast_wpseo_opengraph_title":"","_yoast_wpseo_opengraph_description":"","_yoast_wpseo_opengraph_image":"","_yoast_wpseo_opengraph_image_id":0,"_yoast_wpseo_twitter_title":"","_yoast_wpseo_twitter_description":"","_yoast_wpseo_twitter_image":"","_yoast_wpseo_twitter_image_id":0,"_yoast_wpseo_primary_category":439,"_extra_hide_author_box":"","_extra_featured_post":"0","_partner_post_id":0,"footnotes":""},"categories":[439],"tags":[164],"class_list":["post-18954","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cybersecurity","tag-kaspersky","et-has-post-format-content","et_post_format-et-post-format-standard"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>small company support - Why it matters | Saudi Shopper<\/title>\n<meta name=\"description\" content=\"Small company support is crucial as COVID-19 hit smaller firms harder. 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