{"id":22463,"date":"2021-03-25T12:00:00","date_gmt":"2021-03-25T09:00:00","guid":{"rendered":"https:\/\/saudishopper.com.sa\/en\/?p=22463"},"modified":"2026-03-27T21:59:12","modified_gmt":"2026-03-27T18:59:12","slug":"one-vasco-partners-with-collinson-to-offer-flight-delay-assistance-smartdelaytm-to-its-customers","status":"publish","type":"post","link":"https:\/\/saudishopper.com.sa\/en\/one-vasco-partners-with-collinson-to-offer-flight-delay-assistance-smartdelaytm-to-its-customers\/","title":{"rendered":"One Vasco partners with Collinson to offer flight delay assistance, SmartDelayTM to its customers"},"content":{"rendered":"\n<ul class=\"wp-block-list\"><li><em>New flight delay assistance service is now available to One Vasco customers\u00a0<\/em><\/li><li><em>Collinson\u2019s service will provide airport lounge access and a safe and comfortable space for travelers facing flight delays of more than one hour<\/em><\/li><\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link\" href=\"https:\/\/saudishopper.com.sa\/ar\/?p=38563\" target=\"_blank\" rel=\"noreferrer noopener\">\u0639\u0631\u0628\u064a<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Dubai, 22<sup>nd<\/sup>&nbsp;March 2021<\/strong>: Collinson, a global leader in loyalty and benefits, will provide its SmartDelay flight delay assistance solution to customers of One Vasco, a leading provider of end-to-end travel services.<\/p>\n\n\n\n<figure class=\"wp-block-gallery columns-2 is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\"><ul class=\"blocks-gallery-grid\"><li class=\"blocks-gallery-item\"><figure><a href=\"https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2021\/03\/Mahesh-Anchan-Chief-Operating-Officer-One-Vasco.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"881\" src=\"https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2021\/03\/Mahesh-Anchan-Chief-Operating-Officer-One-Vasco-1024x881.png\" alt=\"Mahesh Anchan, Chief Operating Officer-One Vasco\" data-id=\"22464\" data-full-url=\"https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2021\/03\/Mahesh-Anchan-Chief-Operating-Officer-One-Vasco.png\" data-link=\"https:\/\/saudishopper.com.sa\/en\/?attachment_id=22464\" class=\"wp-image-22464\" srcset=\"https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2021\/03\/Mahesh-Anchan-Chief-Operating-Officer-One-Vasco-1024x881.png 1024w, https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2021\/03\/Mahesh-Anchan-Chief-Operating-Officer-One-Vasco-300x258.png 300w, https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2021\/03\/Mahesh-Anchan-Chief-Operating-Officer-One-Vasco-768x660.png 768w, https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2021\/03\/Mahesh-Anchan-Chief-Operating-Officer-One-Vasco-1080x929.png 1080w, https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2021\/03\/Mahesh-Anchan-Chief-Operating-Officer-One-Vasco.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><\/li><li class=\"blocks-gallery-item\"><figure><a href=\"https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2021\/03\/Priyanka-Lakhani-Commercial-Director-Middle-East-and-Africa-and-Directo...-.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2021\/03\/Priyanka-Lakhani-Commercial-Director-Middle-East-and-Africa-and-Directo...--1024x683.png\" alt=\"Priyanka Lakhani, Commercial Director Middle East and Africa and Directo...\" data-id=\"22465\" data-full-url=\"https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2021\/03\/Priyanka-Lakhani-Commercial-Director-Middle-East-and-Africa-and-Directo...-.png\" data-link=\"https:\/\/saudishopper.com.sa\/en\/?attachment_id=22465\" class=\"wp-image-22465\" srcset=\"https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2021\/03\/Priyanka-Lakhani-Commercial-Director-Middle-East-and-Africa-and-Directo...--1024x683.png 1024w, https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2021\/03\/Priyanka-Lakhani-Commercial-Director-Middle-East-and-Africa-and-Directo...--300x200.png 300w, https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2021\/03\/Priyanka-Lakhani-Commercial-Director-Middle-East-and-Africa-and-Directo...--768x512.png 768w, https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2021\/03\/Priyanka-Lakhani-Commercial-Director-Middle-East-and-Africa-and-Directo...--1080x720.png 1080w, https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2021\/03\/Priyanka-Lakhani-Commercial-Director-Middle-East-and-Africa-and-Directo...-.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><\/li><\/ul><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">One Vasco will offer SmartDelay both as a service that can be purchased directly and as a complimentary benefit for customers who opt for the company\u2019s VIP\/Lounge offering. To avail of the service, customers simply register their flight details in advance on the dedicated SmartDelay portal. In the event of a flight delay of more than 60 minutes, they will receive an e-voucher entitling them to airport lounge access at their departure airport.&nbsp;&nbsp;Should a lounge not be available, customers will instead receive a $25 cash benefit offering customers instant gratification in times of need.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The service will initially be offered to One Vasco customers in the Middle East with a view to an eventual roll across the One Vasco global network.&nbsp;&nbsp;Collinson and One Vasco are introducing the service to coincide with the resumption of international travel as COVID-19 restrictions on personal movement and travel are relaxed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Priyanka Lakhani, Commercial Director Middle East and Africa and Director South Asia at Collinson<\/strong>, said: \u201cCollinson works with our partners to offer their customers the best possible travel experience and is committed to delivering solutions that support getting the world safely travelling again.&nbsp;&nbsp;We understand that the first step will be to rebuild travellers\u2019 confidence. Now more than ever, travellers will be looking for solutions that help make their journey safe and comfortable and provide them with peace of mind. Recent Collinson research, found&nbsp;that an overwhelming 71% of frequent flyers surveyed in the Middle East were ready to return to travel either immediately or within the next 3-6 months, and 73% said they would willing to pay for lounge access as long as the facilities meet the stipulated health and safety regulations and distancing criteria. The timing could not be better for One Vasco to provide this&nbsp;value-added flight delay assistance service to their customers ensuring they can enjoy the safest and most comfortable airport experience should their departure be delayed.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Mahesh Anchan, Chief Operating Officer-One Vasco<\/strong>, added. \u201cAs a provider of end-to-end travel services, One Vasco always strives to differentiate its offering and provide the most comfortable experience possible for its customers. From handling visa application services and bookings to the provision of currency and telecoms services at your destination, we help take the paperwork and stress out of travel. SmartDelay flight delay assistance is a service that we believe travelers will greatly appreciate, particularly now when space and comfort in the airport, should their flight be delayed, will be a high priority.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>New flight delay assistance service is now available to One Vasco customers\u00a0 Collinson\u2019s service will provide airport lounge access and a safe and comfortable space for travelers facing flight delays of more than one hour Dubai, 22nd&nbsp;March 2021: Collinson, a global leader in loyalty and benefits, will provide its SmartDelay flight delay assistance solution to [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":9140,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_meta-robots-noindex":"","_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","_pr_autopilot_social_copy":"","_yoast_wpseo_opengraph_title":"","_yoast_wpseo_opengraph_description":"","_yoast_wpseo_opengraph_image":"","_yoast_wpseo_opengraph_image_id":0,"_yoast_wpseo_twitter_title":"","_yoast_wpseo_twitter_description":"","_yoast_wpseo_twitter_image":"","_yoast_wpseo_twitter_image_id":0,"_yoast_wpseo_primary_category":516,"_extra_hide_author_box":"","_extra_featured_post":"","_partner_post_id":0,"footnotes":""},"categories":[516],"tags":[],"class_list":["post-22463","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tourism","et-has-post-format-content","et_post_format-et-post-format-standard"],"yoast_head":"<!-- This site is optimized 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