{"id":22871,"date":"2021-04-01T11:08:47","date_gmt":"2021-04-01T08:08:47","guid":{"rendered":"https:\/\/saudishopper.com.sa\/en\/?p=22871"},"modified":"2026-03-27T22:02:29","modified_gmt":"2026-03-27T19:02:29","slug":"avaya-receives-partner-of-the-year-awards-from-verint-for-transforming-customer-and-employee-experiences-across-the-globe","status":"publish","type":"post","link":"https:\/\/saudishopper.com.sa\/en\/avaya-receives-partner-of-the-year-awards-from-verint-for-transforming-customer-and-employee-experiences-across-the-globe\/","title":{"rendered":"Avaya Receives \u2018Partner of the Year\u2019 Awards from Verint for Transforming Customer and Employee Experiences Across the Globe"},"content":{"rendered":"\n<p class=\"has-text-align-center wp-block-paragraph\"><em>Avaya Recognized as Partner of the Year in North America, EMEA and Latin America<\/em><em><\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Dubai, UAE \u2013 April 1, 2021<\/strong>\u00a0\u2013\u00a0<a href=\"https:\/\/www.avaya.com\/en\/?utm_campaign=pr-rel-us\" target=\"_blank\" rel=\"noreferrer noopener\">Avaya<\/a>\u00a0(NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration,\u00a0today announced that it has been recognized by\u00a0<a href=\"https:\/\/www.verint.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Verint<\/a>\u00a0as its\u00a0<em>North American Enterprise Partner of the Year, EMEA Partner of the Year<\/em>\u00a0and\u00a0<em>Latin American Partner of the Year<\/em>. Avaya was singled out for its achievements in delivering innovation for customer engagement, and for outstanding collaboration in helping organizations achieve business goals, revenue objectives, and growth.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Verint is a technology partner providing customer engagement solutions integrated into the Avaya OneCloud\u2122 CCaaS contact center portfolio. Together, Avaya and Verint&nbsp;are delivering AI-based knowledge management to organizations worldwide, to enable better employee and customer experiences.&nbsp;Avaya\u2019s most recent accolades highlight the company\u2019s innovation in cloud and AI:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>North American Enterprise Partner of the Year&nbsp;<\/strong>\u2013 Recognized for cloud-based deployments helping organizations bring new operational intelligence capabilities through CCaaS solutions that transform customer experiences.<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Partner of the Year, Latin America<\/strong>&nbsp;\u2013 Recognized for providing the best experiences for customers through solutions powered by artificial intelligence (AI).<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>EMEA Partner Deal of the Year<\/strong>&nbsp;\u2013 Recognized for exemplary performance in project wins, consulting, cloud transition and customer engagement.<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cEvery brand strives to deliver exceptional experiences that improve customer satisfaction and increase customer loyalty. Being able to meet the needs of the \u2018everything customer\u2019 and make them feel special and connected to your brand requires the engagement of the entire organization including the contact center, the back office, branch office\u2026and all employees,\u201d said Steven Spears, Executive Vice President and Chief Revenue Officer, Avaya. \u201cThe Avaya-Verint partnership has been at the forefront of delivering exceptional experiences for over 16 years, helping organizations meet and exceed customer expectations with engaged and knowledgeable staff, and building stronger brands as a result.\u201d&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cOur partners play an important role in our business, and we congratulate Avaya on their great achievements across multiple awards,\u201d said&nbsp;John Bourne,&nbsp;senior vice president, global channels and alliances, Verint. \u201cTechnology partners like Avaya are an integral part of our success and go-to-market strategy, and we are pleased to recognize their achievements and highlight how together we best solve the business requirements of our joint customers. In reflecting on the successes of the past year, the judging panel selected Avaya based on their expertise, proven track record and focus on customer success.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For any questions or more information on how Avaya and Verint can help enhance employee and customer experiences for your business,\u00a0<a href=\"https:\/\/www.avaya.com\/en\/contacts\/?utm_campaign=pr-rel-us\">Contact Ava<\/a><a href=\"https:\/\/www.avaya.com\/en\/contacts\/?utm_campaign=pr-rel-us\" target=\"_blank\" rel=\"noreferrer noopener\">ya Sales.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Avaya Recognized as Partner of the Year in North America, EMEA and Latin America Dubai, UAE \u2013 April 1, 2021\u00a0\u2013\u00a0Avaya\u00a0(NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration,\u00a0today announced that it has been recognized by\u00a0Verint\u00a0as its\u00a0North American Enterprise Partner of the Year, EMEA Partner of the Year\u00a0and\u00a0Latin American Partner of [&hellip;]<\/p>\n","protected":false},"author":17,"featured_media":20090,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_meta-robots-noindex":"1","_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","_pr_autopilot_social_copy":"","_yoast_wpseo_opengraph_title":"","_yoast_wpseo_opengraph_description":"","_yoast_wpseo_opengraph_image":"","_yoast_wpseo_opengraph_image_id":0,"_yoast_wpseo_twitter_title":"","_yoast_wpseo_twitter_description":"","_yoast_wpseo_twitter_image":"","_yoast_wpseo_twitter_image_id":0,"_yoast_wpseo_primary_category":22,"_extra_hide_author_box":"","_extra_featured_post":"0","_partner_post_id":0,"footnotes":""},"categories":[22],"tags":[],"class_list":["post-22871","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-telecom","et-has-post-format-content","et_post_format-et-post-format-standard"],"yoast_head":"<!-- This site is optimized 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