{"id":26834,"date":"2021-08-04T13:00:00","date_gmt":"2021-08-04T10:00:00","guid":{"rendered":"https:\/\/saudishopper.com.sa\/en\/?p=26834"},"modified":"2026-03-27T22:57:39","modified_gmt":"2026-03-27T19:57:39","slug":"double-gold-for-avaya-named-a-winner-in-two-categories-for-2021-uc-today-awards","status":"publish","type":"post","link":"https:\/\/saudishopper.com.sa\/en\/double-gold-for-avaya-named-a-winner-in-two-categories-for-2021-uc-today-awards\/","title":{"rendered":"Double Gold for Avaya \u2013 Named a Winner in Two Categories for 2021 UC Today Awards"},"content":{"rendered":"\n<p class=\"has-text-align-center wp-block-paragraph\"><em>Best Use of AI for Avaya Spaces<\/em><em>\u00ae<\/em><em>&nbsp;collaboration solution \u2013 and&nbsp;<\/em><em>Avaya OneCloud\u2122<\/em><em>&nbsp;<\/em><em>CPaaS&nbsp;<\/em><em>&nbsp;<\/em><em>Named Best CPaaS&nbsp;<\/em><em><\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Raleigh-Durham, NC \u2013 August 4, 2021<\/strong>&nbsp;\u2013&nbsp;<a href=\"https:\/\/www.avaya.com\/en\/?utm_campaign=pr-rel-us\">Avaya<\/a>&nbsp;(NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced two wins in the prestigious UC Today 2021 Awards:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><em>Best Use of AI:<\/em>&nbsp;Avaya Spaces workstream collaboration solution<\/li><li><em>Best CPaaS Solution:&nbsp;<\/em>Avaya OneCloud CPaaS<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Avaya Spaces was also named a Finalist in the category for Best Collaboration Platform.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cAvaya Spaces and Avaya OneCloud CPaaS provide incredible value and deliver exceptional communications and collaboration capabilities to customers as part of our Avaya OneCloud AI-powered experience platform,\u201d said Simon Harrison, CMO, Avaya. \u201cBoth serve as key enabling solutions for the composable enterprise adapting to new ways of work and engaging with customers. We\u2019re pleased to receive this recognition for Avaya innovation, and we will continue to build the best solutions for our customers and partners.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Best Use of AI<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.avaya.com\/en\/products\/ucaas\/spaces\/?utm_campaign=pr-rel-us\" target=\"_blank\" rel=\"noreferrer noopener\">Avaya Spaces<\/a>\u00a0is an immersive meeting and workstream collaboration platform combining HD video meetings, chat, a document repository, and task management. It supports the composable enterprise, providing agility to support changing business needs, models, and ways of working \u2013 ideal for the hybrid environment. Avaya unlocks better and more engaging meeting experiences through AI-powered enterprise applications and embedded conversational AI platforms. Our intuitive and easy-to-use modular, cloud-based AI capabilities offer an open composable architecture through the use of APIs anywhere in the world and open the door to nearly endless opportunities for future AI capabilities. The platform empowers domain experts to quickly integrate a wide range of AI-enabled insights and processes with the advanced capabilities of Avaya Spaces.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cIf data is the new oil then AI is the refinery turning all of that oil into myriad products that we can use in our daily lives,\u201d said Rob Scott, Publisher, UC Today. \u201cThe organizations in this category truly are at the pointy end of innovation, and Avaya with its Avaya Spaces collaboration platform infused with innovative AI is leading the way into the new world of work.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Best CPaaS Solution<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.avaya.com\/en\/products\/cpaas\/?utm_campaign=pr-rel-us\" target=\"_blank\" rel=\"noreferrer noopener\">Avaya OneC<\/a>loud\u00a0CPaaS\u00a0is at the heart of\u00a0the\u00a0Avaya OneCloud AI-powered\u00a0experience\u00a0platform\u00a0enabling\u00a0businesses\u00a0to\u00a0create experiences that matter for their\u00a0employees\u00a0and customers.\u00a0\u00a0Avaya\u2019s unique approach to\u00a0CPaaS\u00a0enables us to deliver\u00a0new\u00a0CPaaS\u00a0experiences to customers in a matter of days \u2013 which\u00a0was\u00a0essential in saving lives during the\u00a0pandemic.\u00a0\u00a0Avaya OneCloud\u00a0CPaaS-based Contact Tracing\u00a0offering won the 2020 Pandemic Tech Innovation Award for Exceptional Innovation and enabled organizations around the globe to respond quickly in response to increased demands and critical needs during the crisis.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cAvaya was able to evidence innovation, growth, and success with their API-centric proposition, and a composable approach that enables users to innovate faster,\u201d said Scott. \u201cAvaya OneCloud CPaaS is going a long way to enhance not only the customer experience but also workforce productivity, and highlights Avaya\u2019s impressive cloud transformation.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Additional Resources<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Learn how to\u00a0<a href=\"https:\/\/www.avaya.com\/en\/videos\/personalize-and-automate-business-processes-using-avaya-onecloud\/1_7nem596y\/\" target=\"_blank\" rel=\"noreferrer noopener\">deliver the smarter, easier communication experiences<\/a>\u00a0people are looking for using Avaya OneCloud.<\/li><li>Watch our recent Avaya Experience Builders video:\u00a0<a href=\"https:\/\/www.avaya.com\/en\/videos\/avaya-experience-builders-lets-talk-experiences-\/1_ro539ap2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Let&#8217;s Talk Experiences<\/a>.<\/li><li>Learn how to\u00a0<a href=\"https:\/\/news.avaya.com\/cp-avaya-cpaas-idc-wp-reg?CTA=21CPS-GL-IDC-VSPOT-WP&amp;TAC=21CPS-GL-IDC-VSPOT-WP-CO\" target=\"_blank\" rel=\"noreferrer noopener\">Quickly Customize and Deploy Automated Processes with Avaya OneCloud CPaaS<\/a>.<\/li><li>Learn how\u00a0<a href=\"https:\/\/www.avaya.com\/en\/products\/ucaas\/?utm_campaign=pr-rel-us\" target=\"_blank\" rel=\"noreferrer noopener\">Avaya OneCloud\u2122 UCaaS\u00a0<\/a>\u00a0can enable your work-from-anywhere culture, so everyone is always ready to meet unplanned work head on.<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Best Use of AI for Avaya Spaces\u00ae&nbsp;collaboration solution \u2013 and&nbsp;Avaya OneCloud\u2122&nbsp;CPaaS&nbsp;&nbsp;Named Best CPaaS&nbsp; Raleigh-Durham, NC \u2013 August 4, 2021&nbsp;\u2013&nbsp;Avaya&nbsp;(NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced two wins in the prestigious UC Today 2021 Awards: Best Use of AI:&nbsp;Avaya Spaces workstream collaboration solution Best CPaaS Solution:&nbsp;Avaya OneCloud CPaaS [&hellip;]<\/p>\n","protected":false},"author":17,"featured_media":20090,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_meta-robots-noindex":"","_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","_pr_autopilot_social_copy":"","_yoast_wpseo_opengraph_title":"","_yoast_wpseo_opengraph_description":"","_yoast_wpseo_opengraph_image":"","_yoast_wpseo_opengraph_image_id":0,"_yoast_wpseo_twitter_title":"","_yoast_wpseo_twitter_description":"","_yoast_wpseo_twitter_image":"","_yoast_wpseo_twitter_image_id":0,"_yoast_wpseo_primary_category":22,"_extra_hide_author_box":"","_extra_featured_post":"","_partner_post_id":0,"footnotes":""},"categories":[22],"tags":[],"class_list":["post-26834","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-telecom","et-has-post-format-content","et_post_format-et-post-format-standard"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Avaya UC Today Awards - Double Gold Wins | Saudi Shopper<\/title>\n<meta name=\"description\" content=\"Avaya UC Today Awards: Avaya wins Best Use of AI and Best CPaaS for Avaya Spaces and Avaya OneCloud. 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