{"id":28504,"date":"2021-10-06T12:50:01","date_gmt":"2021-10-06T09:50:01","guid":{"rendered":"https:\/\/saudishopper.com.sa\/en\/?p=28504"},"modified":"2026-03-27T23:24:55","modified_gmt":"2026-03-27T20:24:55","slug":"ooredoo-group-selects-ericsson-as-digital-transformation-and-business-support-systems-bss-transformation-partner","status":"publish","type":"post","link":"https:\/\/saudishopper.com.sa\/en\/ooredoo-group-selects-ericsson-as-digital-transformation-and-business-support-systems-bss-transformation-partner\/","title":{"rendered":"Ooredoo Group selects Ericsson as Digital Transformation and Business Support Systems (BSS) transformation partner"},"content":{"rendered":"\n<ul class=\"wp-block-list\"><li>Ericsson Business Support Systems (BSS) will enable digitalization, innovation, shortened time-to-market and business opportunities across several Ooredoo operating companies<\/li><li>Ericsson solutions to drive Ooredoo Group\u2019s digital transformation strategy, business operational excellence and customer experience transformation programs<\/li><li>Indosat Ooredoo and Ooredoo Kuwait are already deploying Ericsson BSS, achieving goals of faster innovation and time-to-market<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The Ooredoo Group, a major multinational communications service provider with operations spanning the Middle East, Africa and Asia, has selected Ericsson (NASDAQ:ERIC) as its next-generation digital transformation partner for Business Support Systems (BSS) solutions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The companies have signed a five-year group frame agreement spanning the deployment of the latest&nbsp;<a>Ericsson BSS solutions&nbsp;<\/a>across several Ooredoo Group operating companies. The deployment will give Ooredoo a new set of capabilities&nbsp;across its business operations in the customer, product, revenue and service management domains. The solutions will serve any type of customer or partner, network technology or chargeable event.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ericsson BSS solutions will help Ooredoo to drive innovation and boost customer satisfaction through shortened time-to-market, more flexibility and increased efficiency.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Under the partnership,\u00a0<a href=\"https:\/\/www.ericsson.com\/en\/portfolio\/digital-services\/digital-bss\/digital-monetization-platform\" target=\"_blank\" rel=\"noreferrer noopener\">Ericsson Digital Monetization Platform<\/a>\u00a0will be the strategic target solution for the most evolved operating companies of the Ooredoo Group. Ericsson Digital Monetization Platform is a convergent charging and billing solution to monetize all network technologies (including 5G), all business models and all customer types.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It is designed to meet communications service providers\u2019 increasing demand for end-to-end best-in-suite solutions that combine powerful business performance with cost efficient operations, management, and deployment.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2021\/10\/FR5R3042-3.webp\"><img loading=\"lazy\" decoding=\"async\" width=\"683\" height=\"1024\" src=\"https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2021\/10\/FR5R3042-3-683x1024.webp\" alt=\"FR5R3042-3\" class=\"wp-image-28505\" srcset=\"https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2021\/10\/FR5R3042-3-683x1024.webp 683w, https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2021\/10\/FR5R3042-3-200x300.webp 200w, https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2021\/10\/FR5R3042-3-768x1152.webp 768w, https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2021\/10\/FR5R3042-3-1024x1536.webp 1024w, https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2021\/10\/FR5R3042-3-1080x1620.webp 1080w, https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2021\/10\/FR5R3042-3.webp 1200w\" sizes=\"(max-width: 683px) 100vw, 683px\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Ericsson Digital Monetization Platform will drive Ooredoo\u2019s digital transformation by enabling convergence, providing cost efficiency and minimizing time-to-market for new Ooredoo customer offerings, as well as promoting innovation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.ericsson.com\/en\/press-releases\/2\/2020\/12\/indosat-ooredoo-partners-with-ericsson-to-transform-its-digital-customer-experience-using-ericsson-digital-monetization-platform-dmp\" target=\"_blank\" rel=\"noreferrer noopener\">Indonesia\u2019s Indosat Ooredoo is the first of the Ooredoo operating companies to transform its full BSS stack with Ericsson DMP<\/a>. Ooredoo Tunisia,\u00a0<a href=\"https:\/\/www.ericsson.com\/en\/press-releases\/5\/2021\/ooredoo-kuwait-selects-ericsson-charging-to-improve-customer-digital-experience\" target=\"_blank\" rel=\"noreferrer noopener\">Ooredoo Kuwait<\/a>\u00a0and\u00a0<a href=\"https:\/\/www.ericsson.com\/en\/press-releases\/5\/2021\/ooredoo-oman-partners-with-ericsson-to-boost-its-customers-amazing-digital-experience-with-their-state-of-the-art-charging-system\" target=\"_blank\" rel=\"noreferrer noopener\">Ooredoo Oman<\/a>\u00a0have also recently selected Ericsson Charging to improve their customer digital experiences.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In addition to\u00a0<a href=\"https:\/\/www.ericsson.com\/en\/portfolio\/digital-services\/digital-bss\/digital-monetization-platform\" target=\"_blank\" rel=\"noreferrer noopener\">Ericsson Digital Monetization Platform<\/a>\u00a0\u00a0and\u00a0<a href=\"https:\/\/www.ericsson.com\/en\/portfolio\/digital-services\/digital-bss\/charging\" target=\"_blank\" rel=\"noreferrer noopener\">Ericsson Charging<\/a>, the frame agreement also includes\u00a0<a href=\"https:\/\/www.ericsson.com\/en\/portfolio\/digital-services\/digital-bss\/billing\" target=\"_blank\" rel=\"noreferrer noopener\">Ericsson Billing<\/a>,\u00a0<a href=\"https:\/\/www.ericsson.com\/en\/portfolio\/digital-services\/digital-bss\/catalog-manager\" target=\"_blank\" rel=\"noreferrer noopener\">Ericsson Catalog Manager<\/a>,\u00a0<a href=\"https:\/\/www.ericsson.com\/en\/portfolio\/digital-services\/digital-bss\/order-care\" target=\"_blank\" rel=\"noreferrer noopener\">Ericsson Order Care<\/a>,\u00a0<a href=\"https:\/\/www.ericsson.com\/en\/portfolio\/digital-services\/automated-network-operations\/orchestration\/dynamic-activation\" target=\"_blank\" rel=\"noreferrer noopener\">Ericsson Dynamic Activation<\/a>\u00a0and\u00a0<a href=\"https:\/\/www.ericsson.com\/en\/portfolio\/digital-services\/digital-bss\/mediation\" target=\"_blank\" rel=\"noreferrer noopener\">Ericsson Mediation<\/a>\u00a0to support Ooredoo\u2019s digital transformation and monetization programs across several of its operating companies.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nigel Thomas Byrne, Group Chief Technology Information Officer, Ooredoo, says: \u201cEricsson\u2019s Business Support Systems portfolio provides a holistic view and roadmap for Ooredoo\u2019s goal of digital transformation and enables us to provide seamless connectivity and innovative services to our customers. Ericsson\u2019s end-to-end solutions will support Ooredoo\u2019s requirements of delivering best-in-class services to consumers and businesses in record time, and leading technology performance. We are confident in Ericsson\u2019s technology leadership and ability to maximize 5G opportunities.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Jan Karlsson, Head of Business Area Digital Services, Ericsson, says: \u201cDigitalization is transforming the entire Information and Communication Technology (ICT) industry and opening up a whole host of opportunities with it. Today\u2019s agreement confirms our position as a major partner to the Ooredoo Group and we are proud to extend the relationship into the future and across Ooredoo Operating Companies. We are looking forward to&nbsp;working together to accelerate the Ooredoo Group\u2019s digital transformation goals and enable their Business to Business (B2B) and Business to Consumer (B2C) strategies.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ericsson Business Support Systems (BSS) will enable digitalization, innovation, shortened time-to-market and business opportunities across several Ooredoo operating companies Ericsson solutions to drive Ooredoo Group\u2019s digital transformation strategy, business operational excellence and customer experience transformation programs Indosat Ooredoo and Ooredoo Kuwait are already deploying Ericsson BSS, achieving goals of faster innovation and time-to-market The Ooredoo [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":28506,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_meta-robots-noindex":"","_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","_pr_autopilot_social_copy":"","_yoast_wpseo_opengraph_title":"","_yoast_wpseo_opengraph_description":"","_yoast_wpseo_opengraph_image":"","_yoast_wpseo_opengraph_image_id":0,"_yoast_wpseo_twitter_title":"","_yoast_wpseo_twitter_description":"","_yoast_wpseo_twitter_image":"","_yoast_wpseo_twitter_image_id":0,"_yoast_wpseo_primary_category":22,"_extra_hide_author_box":"","_extra_featured_post":"0","_partner_post_id":0,"footnotes":""},"categories":[22],"tags":[],"class_list":["post-28504","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-telecom","et-has-post-format-content","et_post_format-et-post-format-standard"],"yoast_head":"<!-- This site is optimized 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