{"id":38445,"date":"2022-12-01T16:15:05","date_gmt":"2022-12-01T13:15:05","guid":{"rendered":"https:\/\/saudishopper.com.sa\/en\/?p=38445"},"modified":"2026-03-28T02:21:19","modified_gmt":"2026-03-27T23:21:19","slug":"sustainability-is-an-important-consideration-in-e-commerce-purchasing-according-to-fedex-research","status":"publish","type":"post","link":"https:\/\/saudishopper.com.sa\/en\/sustainability-is-an-important-consideration-in-e-commerce-purchasing-according-to-fedex-research\/","title":{"rendered":"<strong>Sustainability is an Important Consideration in E-Commerce Purchasing According to FedEx Research\u00a0<\/strong>"},"content":{"rendered":"\n<p class=\"has-text-align-center wp-block-paragraph\"><em>The FedEx survey that focused on key markets across Asia showed similar trends to how MENA consumers prioritize substantiality in their e-commerce purchase decision<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Dubai, United Arab Emirates, November 28, 2022<\/strong>&nbsp;\u2013 Recent e-commerce research commissioned in key markets across Asia by FedEx Express (FedEx), a subsidiary of FedEx Corp. (NYSE: FDX), and the world&#8217;s largest express transportation company, shows that small and medium businesses (SMEs) that embraced e-commerce during the COVID pandemic are underestimating the importance consumers now place on sustainability in their purchase decision-making.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">75% of SMEs surveyed said their customers are more interested in receiving their goods as quickly as possible rather than in sustainable shopping. 73% of SMEs also thought that receiving goods as cheaply as possible is more important to customers. Insights from consumers show the reality is very different.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The\u00a0<a href=\"https:\/\/www.fedex.com\/en-in\/shipping\/industry-solutions\/ecommerce\/whitepaper.html\" target=\"_blank\" rel=\"noreferrer noopener\"><em>What\u2019s Next in E-Commerce<\/em>\u00a0survey<\/a>\u00a0polled SMEs and consumers in 11 prominent Asian markets in July 2022. The poll explored the continuing evolution of e-commerce in Asia and identified trends that could fuel their future growth.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Key Finding: Consumers want both sustainability and speed<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The accelerated growth of e-commerce during the COVID-19 pandemic occurred as consumer concerns over the environment continued to grow.&nbsp;For a significant number of consumers, the future of the planet is top of mind, and they do not want to compromise \u2013 they want both sustainability and speedy delivery. 67% of those surveyed expressed as much interest in receiving their goods quickly as they did in the sustainability of the online shopping process.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The e-commerce research shows that 8 out of 10 consumers expect the e-commerce companies they buy from to pursue sustainable business models. 7 out of 10 also prefer to buy from companies with an effective Environmental, Social, and Governance (ESG) policy in place. This presents an interesting opportunity for SMEs to invest in more sustainable practices.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Consumers in the United Arab Emirates are also most likely to take sustainability considerations into account during a purchase decision<a href=\"applewebdata:\/\/53585B5D-1A4A-4F45-B062-86871405EB4C#_ftn1\"><sup>[1]<\/sup><\/a>. According to a PwC survey, this trend is also seen across the wider Middle East and North Africa region with 53% respondents saying they will always or often buy eco-friendlier products.<a href=\"applewebdata:\/\/53585B5D-1A4A-4F45-B062-86871405EB4C#_ftn2\"><sup>[2]<\/sup><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Taking a more sustainable approach to delivery<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201c<a>Sustainability is no longer an optional extra for SMEs interested in expanding their e-commerce businesses. Consumers increasingly see it as an essential and non-negotiable part of their decision-making process,\u201d said Kawal Preet, president of Asia Pacific, Middle East &amp; Africa (AMEA) at FedEx Express. \u201c<\/a>SMEs can make an immediate difference by thinking about the logistics connecting their supply chain all the way to the end-consumer. At FedEx we\u2019re already taking tangible steps to mitigate the impact of delivery on the planet.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">FedEx is following a multi-track path to\u00a0reduce\u00a0carbon emissions in the delivery cycle\u00a0with a goal of achieving<a href=\"https:\/\/newsroom.fedex.com\/newsroom\/asia-english\/sustainability2021\" target=\"_blank\" rel=\"noreferrer noopener\">carbon neutral global operations by 2040<\/a>.\u00a0<a>This includes investing in electric vehicles for last-mile deliveries, and\u00a0digital solutions like\u00a0<\/a><a href=\"https:\/\/www.fedex.com\/en-ae\/customs-tools\/electronic-trade-documents.html\">FedEx\u00ae Electronic Trade Documents<\/a>\u00a0that allows customers to submit their customs documents electronically, reducing paper waste.\u00a0Additionally, FedEx is implementing solutions like reusable packaging to help reduce waste in the shipping process.\u00a0<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"applewebdata:\/\/53585B5D-1A4A-4F45-B062-86871405EB4C#_ftnref1\"><sup>[1]<\/sup><\/a><a href=\"https:\/\/www.alvarezandmarsal.com\/sites\/default\/files\/article\/pdf\/CRG%20Report%20Changing%20Consumer%20Values_June%202022_Final.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.alvarezandmarsal.com\/sites\/default\/files\/article\/pdf\/CRG%20Report%20Changing%20Consumer%20Values_June%202022_Final.pdf<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"applewebdata:\/\/53585B5D-1A4A-4F45-B062-86871405EB4C#_ftnref2\"><sup>[2]<\/sup><\/a>\u00a0<a href=\"https:\/\/www.pwc.com\/me\/gcis\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.pwc.com\/me\/gcis<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The FedEx survey that focused on key markets across Asia showed similar trends to how MENA consumers prioritize substantiality in their e-commerce purchase decision Dubai, United Arab Emirates, November 28, 2022&nbsp;\u2013 Recent e-commerce research commissioned in key markets across Asia by FedEx Express (FedEx), a subsidiary of FedEx Corp. (NYSE: FDX), and the world&#8217;s largest [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":38446,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_meta-robots-noindex":"","_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","_pr_autopilot_social_copy":"","_yoast_wpseo_opengraph_title":"","_yoast_wpseo_opengraph_description":"","_yoast_wpseo_opengraph_image":"","_yoast_wpseo_opengraph_image_id":0,"_yoast_wpseo_twitter_title":"","_yoast_wpseo_twitter_description":"","_yoast_wpseo_twitter_image":"","_yoast_wpseo_twitter_image_id":0,"_yoast_wpseo_primary_category":24,"_extra_hide_author_box":"","_extra_featured_post":"","_partner_post_id":0,"footnotes":""},"categories":[24],"tags":[],"class_list":["post-38445","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-economy","et-has-post-format-content","et_post_format-et-post-format-standard"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>sustainable e-commerce - FedEx research | Saudi Shopper<\/title>\n<meta name=\"description\" content=\"Sustainable e-commerce is a key factor in FedEx research. 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