{"id":39052,"date":"2023-01-12T12:25:29","date_gmt":"2023-01-12T09:25:29","guid":{"rendered":"https:\/\/saudishopper.com.sa\/en\/?p=39052"},"modified":"2026-03-28T02:33:25","modified_gmt":"2026-03-27T23:33:25","slug":"miscommunications-in-it-security-lead-to-cybersecurity-incidents-in-67-of-companies","status":"publish","type":"post","link":"https:\/\/saudishopper.com.sa\/en\/miscommunications-in-it-security-lead-to-cybersecurity-incidents-in-67-of-companies\/","title":{"rendered":"Miscommunications in IT security lead to cybersecurity incidents in\u00a067% of companies<\/strong>"},"content":{"rendered":"\n

More than half of top-tier managers\u00a0in the UAE and KSA\u00a0(67%) admit that a miscommunication with the IT department or IT security team has resulted in at least one cybersecurity incident in their organizations.\u00a0In terms of personal attitudes, the majority of non-IT executives cited a diminished sense of cooperation between different teams (37%) and said it situation makes them question their colleagues\u2019 skills and abilities when communication with their IT-security employees was unclear (42%).<\/strong><\/p>\n\n\n\n

The recent\u00a0Forrester analytics<\/a>\u00a0survey says that companies spend an average of 37 days and of $2.4 million to detect and recover from a cybersecurity breach. To determine how much mutual understanding between executives and information security teams affects a company\u2019s cyber resilience, Kaspersky conducted a global survey of more than 1,300 business leaders[1]<\/sup><\/a>.\u00a0<\/p>\n\n\n\n

According to the results of the study,\u00a097% of non-IT respondents experienced miscommunications regarding IT security.\u00a0Regarding<\/a> consequences, most often, a breakdown in communications leads to serious project delays (63%) and cybersecurity incidents (62%). Almost one-third of respondents (24% and 29% respectively) said they had encountered these issues more than once.\u00a0Among other negative effects are a wasted budget, the loss of a valued employee, and deteriorating relationships between teams \u2013situations that occurred to\u00a060% of respondents.<\/p>\n\n\n\n

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Have you ever faced the following negative consequences caused by miscommunication regarding IT security?<\/em><\/em><\/p>\n\n\n\n

In addition to worsening business indicators, unclear communication with IT-security employees also affects the emotional state of the team and makes executives question IT-security employees’ skills and abilities. Also, 30% executives admit that misunderstandings make them lose confidence in the business\u2019 safety and 32% of them find this situation makes them nervous, which affects their work performance. <\/p>\n\n\n\n

\u201cClear communication between a company\u2019s executives and IT security management is a prerequisite for corporate business security\u201d. \u2013 comments Alexey Vovk, Head of Information Security at Kaspersky. \u201dThe challenge here is to put oneself in the others\u2019 position, to anticipate and prevent serious misunderstandings. This means that, on the one hand, CISO should know basic business language to better explain the existing risks and need for safety measures. On the other hand, business should also understand that information security in the 21st century is an integral part of business and budgeting for it is an investment in protecting company assets\u201d. <\/em><\/em><\/p>\n\n\n\n

To make the communication between IT security and business functions within the company more transparent, Kaspersky recommends the following: <\/p>\n\n\n\n