{"id":50601,"date":"2024-07-22T11:58:54","date_gmt":"2024-07-22T08:58:54","guid":{"rendered":"https:\/\/saudishopper.com.sa\/en\/?p=50601"},"modified":"2026-03-28T06:11:03","modified_gmt":"2026-03-28T03:11:03","slug":"saudi-mobile-networks-stc-mobily-and-zain-excel-during-hajj","status":"publish","type":"post","link":"https:\/\/saudishopper.com.sa\/en\/saudi-mobile-networks-stc-mobily-and-zain-excel-during-hajj\/","title":{"rendered":"Saudi Mobile Networks STC, Mobily, and Zain Excel During Hajj\u00a0"},"content":{"rendered":"\n<p class=\"has-text-align-center wp-block-paragraph\"><strong>Saudi Arabia&#8217;s Mobile Networks Shine During Record-Breaking Hajj<\/strong><strong><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Jeddah:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Saudi Arabia&#8217;s mobile network operators successfully maintained network performance during the recent Hajj pilgrimage, according to a new report by\u00a0<a href=\"https:\/\/www.opensignal.com\/\">Opensignal<\/a>,\u00a0the leading global provider of independent insight and data into network experience and market performance. The report highlights the operators&#8217; resilience in handling the surge in data traffic and network congestion caused by the millions of pilgrims visiting Mecca.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Record Data Usage and Tower Deployments<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Communications Space and Technology Commission (CST) of Saudi Arabia reported record data usage during this year\u2019s Hajj.\u00a0Call success rates surpassed an impressive 99%, with over 44.8 million voice calls made in Mecca and the holy sites on Eid Al-Adha alone. Data consumption reached record highs, with a staggering 5.79 petabytes used \u2013 double the global average per capita usage.\u00a0This doubled the global average per capita usage of 380MB. To meet the high demand, over 6200 towers were allocated in Mecca, Medina, and the Holy Sites, with more than 4,000 supporting the most advanced 5G technology. &#8211; that is a 37% increase from the previous year.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These advancements align with Saudi Arabia\u2019s Vision 2030. The\u00a0Kingdom&#8217;s ambitious roadmap prioritizes economic diversification, global engagement, and a comprehensive digital transformation. Investments in robust 5G infrastructure are crucial in achieving these goals and ensuring a future-proofed digital economy.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2024\/07\/Compared-to-the-previous-Hajj-period-ECQ-remained-fairly-stable-in-Mecca-while-download-speeds-rose-on-stc-and-Zain_ssict_1200_626.webp\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"534\" src=\"https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2024\/07\/Compared-to-the-previous-Hajj-period-ECQ-remained-fairly-stable-in-Mecca-while-download-speeds-rose-on-stc-and-Zain_ssict_1200_626-1024x534.webp\" alt=\"Compared to the previous Hajj period, ECQ remained fairly stable in Mecca, while download speeds rose on stc and Zain_ssict_1200_626\" class=\"wp-image-50605\" srcset=\"https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2024\/07\/Compared-to-the-previous-Hajj-period-ECQ-remained-fairly-stable-in-Mecca-while-download-speeds-rose-on-stc-and-Zain_ssict_1200_626-1024x534.webp 1024w, https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2024\/07\/Compared-to-the-previous-Hajj-period-ECQ-remained-fairly-stable-in-Mecca-while-download-speeds-rose-on-stc-and-Zain_ssict_1200_626-300x157.webp 300w, https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2024\/07\/Compared-to-the-previous-Hajj-period-ECQ-remained-fairly-stable-in-Mecca-while-download-speeds-rose-on-stc-and-Zain_ssict_1200_626-768x401.webp 768w, https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2024\/07\/Compared-to-the-previous-Hajj-period-ECQ-remained-fairly-stable-in-Mecca-while-download-speeds-rose-on-stc-and-Zain_ssict_1200_626-1080x563.webp 1080w, https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2024\/07\/Compared-to-the-previous-Hajj-period-ECQ-remained-fairly-stable-in-Mecca-while-download-speeds-rose-on-stc-and-Zain_ssict_1200_626.webp 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Network Performance Throughout the Hajj<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">While network performance dipped slightly in Mecca leading up to Hajj, all three major operators, Stc, Zain, and Mobily, demonstrated swift recovery, showcasing their preparedness for the influx of pilgrims and the strong support from the CST.\u00a0\u00a0To assess user experience beyond traditional download speeds, Opensignal utilizes the &#8220;Excellent Consistent Quality&#8221; (ECQ) metric. This metric goes deeper, measuring factors like upload speed, latency, jitter, and packet loss to determine how well a network supports typical applications like video calls and gaming. It provides a more nuanced picture of real-world performance during the Hajj.\u00a0Stc Mobily and Zain demonstrated robust performance. The average download speeds increased significantly on stc and Zain networks.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2024\/07\/Excellent-Consistent-Quality-dropped-on-all-three-operators-before-the-Hajj-but-stayed-resilient-during-the-pilgrimage_ssict_1200_626.webp\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"534\" src=\"https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2024\/07\/Excellent-Consistent-Quality-dropped-on-all-three-operators-before-the-Hajj-but-stayed-resilient-during-the-pilgrimage_ssict_1200_626-1024x534.webp\" alt=\"Excellent Consistent Quality dropped on all three operators before the Hajj, but stayed resilient during the pilgrimage_ssict_1200_626\" class=\"wp-image-50604\" srcset=\"https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2024\/07\/Excellent-Consistent-Quality-dropped-on-all-three-operators-before-the-Hajj-but-stayed-resilient-during-the-pilgrimage_ssict_1200_626-1024x534.webp 1024w, https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2024\/07\/Excellent-Consistent-Quality-dropped-on-all-three-operators-before-the-Hajj-but-stayed-resilient-during-the-pilgrimage_ssict_1200_626-300x157.webp 300w, https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2024\/07\/Excellent-Consistent-Quality-dropped-on-all-three-operators-before-the-Hajj-but-stayed-resilient-during-the-pilgrimage_ssict_1200_626-768x401.webp 768w, https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2024\/07\/Excellent-Consistent-Quality-dropped-on-all-three-operators-before-the-Hajj-but-stayed-resilient-during-the-pilgrimage_ssict_1200_626-1080x563.webp 1080w, https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2024\/07\/Excellent-Consistent-Quality-dropped-on-all-three-operators-before-the-Hajj-but-stayed-resilient-during-the-pilgrimage_ssict_1200_626.webp 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Mapping ECQ values to two-kilometer grid squares before and during Hajj indicated that while central Mecca experienced congestion. The quality spread to surrounding areas. This reflects where pilgrims congregated. Despite challenges posed by the large influx of worshippers, operators managed to maintain service quality. There was a notable recovery in ECQ scores during Hajj. This resilience underscores the effectiveness of infrastructure improvements and technological advancements Saudi operators implement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The analysis of ECQ scores revealed some interesting insights. While download speeds on stc and Zain networks saw significant improvements compared to the previous year, ECQ scores remained stable across all operators. This indicates a consistent user experience for applications despite the increased demand. This is even more impressive considering the initial dip in ECQ scores leading up to the Hajj, likely due to pilgrim arrival and congestion in busy locations. However, during the Hajj period, a combination of operator efforts and reduced network load from pilgrims engaged in worship allowed networks to recover quickly. Notably, the four-day moving average for Zain dipped just below 50%, while stc stayed above 55% and Mobily remained above 57%.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To read the full insight, click&nbsp;<a href=\"https:\/\/www.opensignal.com\/2024\/07\/17\/saudi-operators-networks-remained-resilient-during-the-hajj-pilgrimage-despite-increased-demands\">here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Saudi Arabia&#8217;s Mobile Networks Shine During Record-Breaking Hajj Jeddah: Saudi Arabia&#8217;s mobile network operators successfully maintained network performance during the recent Hajj pilgrimage, according to a new report by\u00a0Opensignal,\u00a0the leading global provider of independent insight and data into network experience and market performance. The report highlights the operators&#8217; resilience in handling the surge in data [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":50602,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_meta-robots-noindex":"","_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","_pr_autopilot_social_copy":"","_yoast_wpseo_opengraph_title":"","_yoast_wpseo_opengraph_description":"","_yoast_wpseo_opengraph_image":"","_yoast_wpseo_opengraph_image_id":0,"_yoast_wpseo_twitter_title":"","_yoast_wpseo_twitter_description":"","_yoast_wpseo_twitter_image":"","_yoast_wpseo_twitter_image_id":0,"_yoast_wpseo_primary_category":22,"_extra_hide_author_box":"","_extra_featured_post":"","_partner_post_id":0,"footnotes":""},"categories":[22],"tags":[],"class_list":["post-50601","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-telecom","et-has-post-format-content","et_post_format-et-post-format-standard"],"yoast_head":"<!-- This site is optimized 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