{"id":51719,"date":"2024-09-17T11:21:58","date_gmt":"2024-09-17T08:21:58","guid":{"rendered":"https:\/\/saudishopper.com.sa\/en\/?p=51719"},"modified":"2026-03-28T06:32:22","modified_gmt":"2026-03-28T03:32:22","slug":"phil-malem-appointed-as-ceo-of-impact-as-serco-launches-unique-international-advisory-business","status":"publish","type":"post","link":"https:\/\/saudishopper.com.sa\/en\/phil-malem-appointed-as-ceo-of-impact-as-serco-launches-unique-international-advisory-business\/","title":{"rendered":"Phil Malem appointed as CEO of +impact, as Serco launches unique international advisory business"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Serco launched a new international advisory business, +impact, today. This business uniquely combines expert advice with proven delivery experience.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With a commitment to only advise where Serco has operational expertise,\u00a0<strong>+impact<\/strong>\u00a0will provide practical, sustainable, and user-centric solutions designed to support customers from the initial phases of a project through implementation and operations.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By combining hands-on knowledge from Serco\u2019s breadth of operational expertise with state-of-the-art technology and global insights,\u00a0<strong>+impact<\/strong>\u00a0will go beyond the traditional consultancy model, developing solutions based on real-world experience and the ability to execute them.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>+impact<\/strong>\u00a0will be led by Phil Malem, who will also retain his role as the CEO of Serco Middle East. Malem recently oversaw the rapid growth of Serco\u2019s Middle East advisory business unit, which launched last year to huge success. Its teams have supported Vision 2030 through its work with multiple giga-projects and local government initiatives. Earlier this year, Serco acquired the award-winning sustainability and engineering company Climatize, solidifying its commitment to delivering top-tier sustainability and environmental services. These services form part of the +impact offering.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Malem will now build on this success and lead the expansion of this advisory capability to a broader international customer base through&nbsp;<strong>+impact.&nbsp;&nbsp;<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2024\/09\/Phil-Malem-CEO-of-impact_ssict_1200_996.webp\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"850\" src=\"https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2024\/09\/Phil-Malem-CEO-of-impact_ssict_1200_996-1024x850.webp\" alt=\"Phil Malem, CEO of +impact_ssict_1200_996\" class=\"wp-image-51721\" srcset=\"https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2024\/09\/Phil-Malem-CEO-of-impact_ssict_1200_996-1024x850.webp 1024w, https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2024\/09\/Phil-Malem-CEO-of-impact_ssict_1200_996-300x249.webp 300w, https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2024\/09\/Phil-Malem-CEO-of-impact_ssict_1200_996-768x637.webp 768w, https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2024\/09\/Phil-Malem-CEO-of-impact_ssict_1200_996-1080x896.webp 1080w, https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2024\/09\/Phil-Malem-CEO-of-impact_ssict_1200_996.webp 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption class=\"wp-element-caption\"><strong>Phil Malem, CEO of +impact<\/strong><\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Phil Malem, CEO of +impact, said:&nbsp;<\/strong><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><em>\u201cFor decades, Serco has brought together the right people, the right technology and the right partners to deliver solutions to some of the world\u2019s most urgent and critical challenges. We manage services delivered to millions of citizens and residents everyday as well as design, operate and maintain critical national infrastructure including passenger experience programmes for some of the world\u2019s busiest airports.&nbsp;<\/em><\/p>\n<\/blockquote>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><em>\u201cIt was a logical next step for us to bring this deep international experience together with world class advisory services. Put simply, we know what we are advising our customers about \u2013 because we have done it.\u201d<\/em><\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Mark Irwin, Group CEO of Serco, said:<\/strong><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u201c<em>We are proud to bring this transformational offering to our partnership with government customers as well as businesses delivering essential services to citizens and residents. We hope&nbsp;<strong>+impact<\/strong>&nbsp;will help our customers confront the challenges of today with innovative yet practical solutions to impact a better future.\u201d&nbsp;&nbsp;<\/em><\/p>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>Serco launched a new international advisory business, +impact, today. This business uniquely combines expert advice with proven delivery experience. With a commitment to only advise where Serco has operational expertise,\u00a0+impact\u00a0will provide practical, sustainable, and user-centric solutions designed to support customers from the initial phases of a project through implementation and operations.\u00a0 By combining hands-on knowledge [&hellip;]<\/p>\n","protected":false},"author":17,"featured_media":51720,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_meta-robots-noindex":"","_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","_pr_autopilot_social_copy":"","_yoast_wpseo_opengraph_title":"","_yoast_wpseo_opengraph_description":"","_yoast_wpseo_opengraph_image":"","_yoast_wpseo_opengraph_image_id":0,"_yoast_wpseo_twitter_title":"","_yoast_wpseo_twitter_description":"","_yoast_wpseo_twitter_image":"","_yoast_wpseo_twitter_image_id":0,"_yoast_wpseo_primary_category":19,"_extra_hide_author_box":"","_extra_featured_post":"","_partner_post_id":0,"footnotes":""},"categories":[24],"tags":[],"class_list":["post-51719","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-economy","et-has-post-format-content","et_post_format-et-post-format-standard"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Phil Malem appointed - CEO of +impact | Saudi Shopper<\/title>\n<meta name=\"description\" content=\"Phil Malem appointed as CEO of +impact. 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