{"id":56407,"date":"2025-07-15T11:40:08","date_gmt":"2025-07-15T08:40:08","guid":{"rendered":"https:\/\/saudishopper.com.sa\/en\/?p=56407"},"modified":"2026-03-28T07:57:23","modified_gmt":"2026-03-28T04:57:23","slug":"lucidya-raises-usd30-million-in-largest-ai-funding-round-in-mena","status":"publish","type":"post","link":"https:\/\/saudishopper.com.sa\/en\/lucidya-raises-usd30-million-in-largest-ai-funding-round-in-mena\/","title":{"rendered":"Lucidya Raises USD30 Million in Largest AI Funding Round in MENA"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>RIYADH, Saudi Arabia, July 14, 2025 (GLOBE NEWSWIRE)<\/strong> &#8212; Lucidya, MENA\u2019s leading AI-Powered customer experience management (CXM) platform, has announced the close of its USD30 million Series B round\u2014the largest AI investment ever raised in the region.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The round was led by Impact46, the Saudi VC behind IPOs Jahez and Rasan. New participants included Aramco\u2019s investment arm Wa\u2019ed Ventures, government-backed, digital-innovation catalyst Takamol Ventures, and SparkLabs. Existing investors Rua Growth Fund and ARG also returned, doubling down on their long-term conviction in Lucidya\u2019s trajectory.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Congratulations were delivered by H.E. Eng. Abdullah&nbsp;Alswaha, Minister of Communications and Information Technology, during his visit to Lucidya\u2019s Riyadh headquarters.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Founded in 2016 and backed by VCs since 2019, Lucidya is one of MENA\u2019s AI pioneers. Operating in 11 countries, it serves telecom, BFSI, hospitality, healthcare, and public sector clients with a combined market cap over USD250 billion\u2014enhancing experiences for their +75 million customers and citizens across the region.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Abdullah Asiri, Lucidya\u2019s CEO and Founder, commented on the round explaining, \u201cWe bet on AI back in 2016, long before it became a boardroom buzzword. That early conviction is now paying off as we become the trusted, regional AI partner for CX.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At the core of Lucidya\u2019s platform is a proprietary Arabic-language AI engine with +92% accuracy\u2014an industry benchmark that powers deep insights, intelligent engagement, and automation across customer touchpoints where others fall short. Lucidya is targeting MENA\u2019s rapidly growing CRM\/CX software market, projected to reach <a href=\"https:\/\/www.globenewswire.com\/Tracker?data=xOtBgIbE6dp6YZqRAH5HTVqlTJJxAY5sj2eJaDjLHvxxmCowM5cNza4V97K_AL8Ymie2hbpK4cM3cbOF09eLWaY0sop5qEtIQBU1ondrcsUkefs7N9aARS3eJohMB4_7luAEOa_OJ6aM59cmCyQJ_WdXhFdULVbar9wJFr91xbb5J15Nby-2jdAXgEjBuFrFPcFf2GkmRVlZcVzvYMra57nimu_AYIZ284DkT4EGcu4=\" target=\"_blank\" rel=\"noreferrer noopener\">USD9 billion by 2030<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Commenting on the milestone, Asiri shared, \u201cWe chose Impact46 to lead this round because they are one of the most proven VCs, with two IPOs in their portfolio. They are the perfect partner to scale Lucidya to a global AI force.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cLucidya is exactly the kind of company we look to back\u2014founders solving real regional challenges with defensible tech and bold ambition,\u201d said Impact46 Partner, Basmah Alsinaidi. \u201cTheir mastery of Arabic-first AI and traction with top-tier enterprises mark them as a future category leader.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With this investment, Lucidya will scale its AI Agent offering, positioning itself as a digital workforce platform for customer-facing roles; automating and personalizing engagement across support, marketing, sales, and CX while cutting costs and ensuring compliance like PDPL.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Asiri highlighted the expansion\u2019s impact, \u201cBy expanding into AI Agents, we\u2019re tapping into the region\u2019s labor economy, turning workforce costs into scalable, compliant AI capacity.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>RIYADH, Saudi Arabia, July 14, 2025 (GLOBE NEWSWIRE) &#8212; Lucidya, MENA\u2019s leading AI-Powered customer experience management (CXM) platform, has announced the close of its USD30 million Series B round\u2014the largest AI investment ever raised in the region. The round was led by Impact46, the Saudi VC behind IPOs Jahez and Rasan. New participants included Aramco\u2019s [&hellip;]<\/p>\n","protected":false},"author":17,"featured_media":56408,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_meta-robots-noindex":"","_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","_pr_autopilot_social_copy":"","_yoast_wpseo_opengraph_title":"","_yoast_wpseo_opengraph_description":"","_yoast_wpseo_opengraph_image":"","_yoast_wpseo_opengraph_image_id":0,"_yoast_wpseo_twitter_title":"","_yoast_wpseo_twitter_description":"","_yoast_wpseo_twitter_image":"","_yoast_wpseo_twitter_image_id":0,"_yoast_wpseo_primary_category":24,"_extra_hide_author_box":"","_extra_featured_post":"","_partner_post_id":0,"footnotes":""},"categories":[449,24,396],"tags":[],"class_list":["post-56407","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai","category-economy","category-social-media","et-has-post-format-content","et_post_format-et-post-format-standard"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Lucidya AI funding - Raises USD30M in MENA | Saudi Shopper<\/title>\n<meta name=\"description\" content=\"Lucidya AI funding: Lucidya raises USD30 million in the largest AI round in MENA, led by Impact46 with major new investors.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/saudishopper.com.sa\/en\/lucidya-raises-usd30-million-in-largest-ai-funding-round-in-mena\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Lucidya AI funding - Raises USD30M in MENA | Saudi Shopper\" \/>\n<meta property=\"og:description\" content=\"Lucidya AI funding: Lucidya raises USD30 million in the largest AI round in MENA, led by Impact46 with major new investors.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/saudishopper.com.sa\/en\/lucidya-raises-usd30-million-in-largest-ai-funding-round-in-mena\/\" \/>\n<meta property=\"og:site_name\" content=\"Saudishopper\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SaudiShopper\" \/>\n<meta property=\"article:published_time\" content=\"2025-07-15T08:40:08+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-28T04:57:23+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/saudishopper.com.sa\/en\/wp-content\/uploads\/2025\/07\/L-R-Hatem-Kameli-Manaf-Kayal-Turki-Aljoaib-Abdullah-Asiri-H.E.-Eng.-Abdullah-Alswaha-Dr.-Zuhair-Khayyat-Basmah-Alsinaidi-Mohammed-Bakhsh_ssict_1000_666.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"666\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Shima Zamil\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ssict\" \/>\n<meta name=\"twitter:site\" content=\"@ssict\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Shima Zamil\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/saudishopper.com.sa\\\/en\\\/lucidya-raises-usd30-million-in-largest-ai-funding-round-in-mena\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/saudishopper.com.sa\\\/en\\\/lucidya-raises-usd30-million-in-largest-ai-funding-round-in-mena\\\/\"},\"author\":{\"name\":\"Shima Zamil\",\"@id\":\"https:\\\/\\\/saudishopper.com.sa\\\/en\\\/#\\\/schema\\\/person\\\/5a970bceb91eeffe523906451aeb35c9\"},\"headline\":\"Lucidya Raises USD30 Million in Largest AI Funding Round in MENA\",\"datePublished\":\"2025-07-15T08:40:08+00:00\",\"dateModified\":\"2026-03-28T04:57:23+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/saudishopper.com.sa\\\/en\\\/lucidya-raises-usd30-million-in-largest-ai-funding-round-in-mena\\\/\"},\"wordCount\":412,\"publisher\":{\"@id\":\"https:\\\/\\\/saudishopper.com.sa\\\/en\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/saudishopper.com.sa\\\/en\\\/lucidya-raises-usd30-million-in-largest-ai-funding-round-in-mena\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/saudishopper.com.sa\\\/en\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/L-R-Hatem-Kameli-Manaf-Kayal-Turki-Aljoaib-Abdullah-Asiri-H.E.-Eng.-Abdullah-Alswaha-Dr.-Zuhair-Khayyat-Basmah-Alsinaidi-Mohammed-Bakhsh_ssict_1000_666.webp\",\"articleSection\":[\"Artificial Intelligence\",\"Economy &amp; 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