{"id":62039,"date":"2026-03-14T09:01:53","date_gmt":"2026-03-14T06:01:53","guid":{"rendered":"https:\/\/saudishopper.com.sa\/en\/globaldata-voice-evolution-white-paper-mwc-2026\/"},"modified":"2026-03-14T09:01:53","modified_gmt":"2026-03-14T06:01:53","slug":"globaldata-voice-evolution-white-paper-mwc-2026","status":"publish","type":"post","link":"https:\/\/saudishopper.com.sa\/en\/globaldata-voice-evolution-white-paper-mwc-2026\/","title":{"rendered":"GlobalData Releases Voice Evolution White Paper at MWC 2026, Outlining AI Integration Roadmap for Telecom Operators"},"content":{"rendered":"<p class=\"wp-block-paragraph\">GlobalData&#8217;s <a href=\"\/category\/ai\/\">voice evolution white paper<\/a>, released at MWC 2026 in Barcelona, outlines how telecom operators can leverage a fully converged voice network to innovate AI-driven services. Andy Hicks, Principal Analyst at GlobalData, authored the paper titled &#8220;Reinventing Voice: A Converged, AI-Enabled, Multi-Media Voice Core for Next-Generation Wired and Wireless Communications.&#8221;<\/p><h2 class=\"wp-block-heading\">The Case for a Fully Converged Voice Network<\/h2><p class=\"wp-block-paragraph\">As 5G-Advanced (5G-A) accelerates globally, network standard evolution remains uneven across markets. Some operators must maintain 2G and 3G networks to support essential services such as Machine-to-Machine (M2M) communications and international roaming. Consequently, a fully converged voice network capable of handling 2G, 3G, 4G, and 5G services has become a necessity for many <a href=\"\/category\/telecom\/\">telecommunications<\/a> operators.<\/p><h2 class=\"wp-block-heading\">Containerization and Operational Cost Reduction<\/h2><p class=\"wp-block-paragraph\">The white paper addresses the global shift toward containerization. A fully converged architecture facilitates a smooth transition from virtual machines to containers. Moreover, this approach allows operators to reduce operational costs while maintaining continuous service updates and rapid deployment cycles.<\/p><h2 class=\"wp-block-heading\">Three Phases of AI and Voice Integration<\/h2><p class=\"wp-block-paragraph\">Hicks identifies three phases for deep integration between <a href=\"\/category\/ai\/\">artificial intelligence<\/a> and voice services. In the first phase, AI enhances core call quality through features such as intelligent noise suppression and spatial audio depth, giving operators a competitive edge over direct over-the-top communication applications.<\/p><p class=\"wp-block-paragraph\">In the second phase, AI is embedded within voice channels to deliver features including real-time translation and smart call summaries. These services impose no additional requirements on end-user terminals. As a result, operators can deploy them quickly to gain an early advantage in AI-based voice services.<\/p><p class=\"wp-block-paragraph\">The third phase extends AI integration into video and data channels. This enables a shift from single-media to multi-media voice innovation, supporting services such as interactive customer support, healthcare assistants, and the concept of &#8220;calls as a service.&#8221;<\/p><blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>&#8220;Operators must seize the opportunities presented by AI. By leveraging a fully converged voice network as a foundation, operators can drive service innovation and fully renew the core value of voice services, propelled by the dual advancement of 5G-A and AI.&#8221;<\/p><cite>Andy Hicks, Principal Analyst, GlobalData<\/cite><\/blockquote><h2 class=\"wp-block-heading\">Context and Industry Outlook<\/h2><p class=\"wp-block-paragraph\">The white paper was released during MWC 2026, one of the largest annual gatherings in the <a href=\"\/category\/telecom\/\">telecom<\/a> industry. The document positions a converged voice core as a strategic asset for operators navigating multi-generational network environments. Furthermore, it frames AI not as an optional enhancement but as a structural component of next-generation voice infrastructure. The paper argues that operators who adopt this architecture early will be better positioned to compete with over-the-top communication platforms and capture new revenue streams from AI-powered services.<\/p>","protected":false},"excerpt":{"rendered":"<p>GlobalData released a white paper at MWC 2026 outlining a three-phase roadmap for integrating AI into voice networks. Principal Analyst Andy Hicks argues that a fully converged voice core is essential for operators managing multi-generational networks.<\/p>\n","protected":false},"author":8,"featured_media":62038,"comment_status":"","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_meta-robots-noindex":"","_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_pr_autopilot_social_copy":"{\"x_hook\":\"GlobalData released a white paper at MWC 2026 mapping out how telecom operators can integrate AI into voice networks across three phases \u2014 from smarter calls to healthcare assistants.\",\"x_takeaways\":\"Key Highlights:\\n\ud83d\udd39 A fully converged voice network supporting 2G through 5G is now essential for operators managing legacy infrastructure\\n\ud83d\udd39 Phase two AI features like real-time translation and call summaries require no changes to user terminals\\n\ud83d\udd39 Phase three enables \\\"calls as a service\\\" through AI integration in video and data channels\"}","_yoast_wpseo_opengraph_title":"","_yoast_wpseo_opengraph_description":"","_yoast_wpseo_opengraph_image":"","_yoast_wpseo_opengraph_image_id":0,"_yoast_wpseo_twitter_title":"","_yoast_wpseo_twitter_description":"","_yoast_wpseo_twitter_image":"","_yoast_wpseo_twitter_image_id":0,"_yoast_wpseo_primary_category":0,"_extra_hide_author_box":"","_extra_featured_post":"","_partner_post_id":83778,"footnotes":""},"categories":[449,22],"tags":[2201,901,2515,2077,2516],"class_list":["post-62039","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai","category-telecom","tag-5g-advanced","tag-ai-integration","tag-globaldata","tag-mwc-2026","tag-voice-networks","et-has-post-format-content","et_post_format-et-post-format-standard"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Voice Evolution White Paper - GlobalData MWC 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