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The integration of agentic AI into public sector operations is the focus of Deloitte Middle East at the AI Everything Abu Dhabi 2026 event. Taking place on October 6-7 at the ADNEC Center, the gathering brings together regional technology leaders to examine how autonomous digital systems can assist government operations while maintaining human supervision.
Regional Adoption and Workforce Readiness
Recent data indicates a rapid expansion of automation across Middle Eastern enterprises. According to Deloitte’s 2026 State of AI in the Enterprise Report, 34% of organizations in the region use artificial intelligence to modify products, services, or operations. Meanwhile, 61% of regional organizations are actively running upskilling programs to train employees for automation.
“AI is already changing how organizations operate and how people work, but technology alone will not determine its impact. The organizations that get this right will be those that give equal attention to their people, ensuring they have the skills and confidence to work effectively alongside AI.”
Yousef Barkawie, Board Member and Partner at Deloitte Middle East
Deploying Agentic AI for Public Services
As regional entities advance public sector initiatives, deploying agentic AI creates new methods for delivering municipal services. Specifically, Deloitte collaborated with Abu Dhabi’s Department of Government Enablement to demonstrate customized solutions designed to automate and assist government administration.
“AI is creating new opportunities for governments to improve how services are designed and delivered. The priority is to apply the technology where it can make a meaningful impact, while ensuring that human judgment, trust, and accountability remain central to how governments serve their communities.”
Shargil Ahmad, Partner and Government & Public Services Industry Leader at Deloitte Middle East
Blueprint Workshop for Application Testing
On October 6, Costi Perricos, Global Generative AI Leader at Deloitte, leads an interactive workshop centered on the Agentic Blueprint. The session shows technical teams how to use the framework to build and test software applications aimed at resolving municipality workflow challenges.
“Agentic AI opens up new possibilities for how governments manage complex work and deliver success. The opportunity now is to turn that potential into practical solutions, starting with clear public sector needs and building security and responsibility into how those solutions are developed.”
Costi Perricos, Partner and Global Generative AI Leader at Deloitte
Human Experience in Automated Environments
On October 7, conference discussions focus on workforce dynamics during the panel titled ‘The Human Experience in an Automated World’. Barkawie joins the session to address how automation impacts service delivery across the economy. Consequently, the sessions emphasize technical security, human oversight, and practical education initiatives as core requirements for public sector adoption.
